What we get:
- If you just download the app: Nothing comes to us.
The app doesn't report your download to us.
The app store does give us some basic aggregate information on a roughly monthly basis.
However, the closest we get to user information in those reports is which app store region was used.
- If you buy something or reload existing purchases: We get sufficient information to validate the purchase through the app store services.
We assume the app store can map this to the individual user, but that is not within our capabilities to the best of our knowledge.
We do keep a transaction log of this information but it is only used for debugging purposes.
- If you mail us (usually for support purposes): We get what you send us.
This will include your email address and, in our experience, usually includes your name and maybe some device information.
This information is used as we attempt to resolve whatever questions you ask.
The information may be kept in our email history in case you need to contact us again.
- If you visit our web site: We get things like your IP address, browser type, and some settings.
This information is kept for a few days until the server log rolls over.
Every web site gets this information.
We use that information to validate app store transactions and resolve any questions you mail us.
We don't use it for marketing purposes. We don't sell it to other people. We rarely, if ever, even look at.
Our hosting providers also have access to this information, but we've been using them a long time and have had no issues.